+ Limelight: fees and charges

A full breakdown of all the fees and charges for landlords and tenants

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FEES AND CHARGES

A full breakdown of all the fees and charges for landlords and tenants

headerimageletmanage

Let and Management Packages

  •  
  •  
  • Market appraisal
    Once you’ve contacted us we arrange a free, no obligation visit to view the property, discuss rental potential, and suggest sensible recommendations to enhance return
  • Advertising and marketing
    Once instructed, we advertise your property on our own website and on whatever property portal(s) we feel suitable to attract your preferred tenant
  • To Let board
    If required, we can arrange for a ‘To-Let’ board to be erected in a prominent position to let the local market know of your property’s availability
  • Arrange tenant's payment method
    Here we ensure that the tenant has a suitable and reliable method of paying rent. This is especially important for international tenants who may not yet have a UK bank account
  • Collect first month's rent
    We collect and register payment of the first month's rent
  • Legal contracts and documentation
    Once you’ve instructed us, we prepare an agreement between us that outlines our relationship and fees. Once you’ve approved this agreement, we then begin the process of marketing your property to tenants
  • Right to rent check
    We conduct ‘Right to Rent’ checks on all prospective tenants in accordance with the extant Code of Practice
  • Property compliance check
    We ensure all the property’s utilities (e.g. gas, electricity, oil or LPG) are safety checked by our team of qualified and public liability insured tradesmen or ones recommended by you. Evidence of compliance is provided to you and the tenant. An EPC is also conducted to demonstrate the property’s energy efficiency. Additionally, although portable appliance testing (PAT) is not a legal requirement we can conduct portable appliance testing at highly competitive rates, providing a report that details the number of appliances and their condition & retest date
  • Tenant welcome pack
    We create a pack that introduces the tenant to your property and describes what to do and who to call in the event of an emergency or problem with their home
  • Tenant check in
    We coordinate all aspects of the move in process with the tenant, taking them through the tenancy agreement and inventory / schedule of condition to ensure they are completely happy with the contents and that they can operate the utilities. We then ensure all paperwork is signed and handover the keys to formally start the tenancy
  • Advise utility providers of changes
    We inform utility companies of the changes in circumstance so that charges are correctly applied
  • Deposit collection (not registration)
    We collect the tenant's deposit
  • Landlord rent statements
    We prepare a detailed and transparent landlord’s statement outlining monies and in and out for each property
  • Rent collection
    As is the norm when setting up a let, we collect a month’s rent up front. If agreed, we will subtract our fees from this payment and send the difference to you or your bank
  • Persue non payment of
    rent-3 letters & 3 calls
    We contact the tenant via telephone and letter to correct rent arrears
  • Routine repairs
    Here we arrange and manage repairs and maintenance of the property using our network of trusted and insured tradespeople, or those recommended by you. Quotes are obtained and approval sought from you prior to work commencing and a fully itemised bill will be provided
  • Emergency out of hours repairs service
    We manage all out-of-hours-repairs using a dedicated service provider. A 24 / 7 / 365 emergency call-out number is provided and fast-response times assured. We also provide a telephone number for tenant or landlord to call to address any non-emergency queries relating to any aspect of the property or tenancy
  • Deposit registration
    As mandated by law, we arrange for the tenant’s deposit to be lodged with an approved registrar, in Limelight’s case the Deposit Protection Service (DPS), where it is protected against loss or misuse. Copies of paperwork are provided to the tenant as part of the property’s welcome pack. At the end of the tenancy, the deposit is released to the tenant by the DPS once both parties have agreed on its distribution
  • Key management
    We manage all keys relating to the property, to allow Limelight access to conduct property maintenance and when keys are lost be tenants
  • Quarterly property inspection
    On an agreed schedule we contact the tenant to ascertain all is well with them and the property. The outcome of any inspection is passed promptly to you and the tenant, along with details of any work required to bring up the property to the agreed standard, and timescale for completion
  • Rental guarantee
    We guaranteee your rent is paid in the event of arrears
  • Annual portfolio review
  • Fire safety maintenance management
    We look after all aspects of fire safety in accordance with extant regulations
  • Access to 3 free pin meetings
  • Let
    Only
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • 75% of first month's rent
  • Let and
    Rent Collect
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • 75% of first month's rent
    + 7.5% of rental income
  • Fully
    Managed
  • -
  • -
  • -
  • -
  • -
  • 75% of first month's rent
    + 12.5% of rental income
  • Fully Managed
    +Enhancements
  • 75% of first month's rent
    + 15% of rental income

Landlord Fees and Charges

  •  
  • Inventory communal areas
  • Inventory per bedroom
  • Landlord rent guarantee
  • Fire safety maintenance management (pa)
  • Property inspection - written and photographic report
  • Deposit registration
  • Accompanied or additional property visits
  • Tenancy renewal fee
  • Check out fee
  • Prepare and submit court application for rent arrears recovery
  • Room clean and dressing service
  • New bedding pack for HMO room
  • £99
  • £15
  • £150
  • £99
  • £55
  • £29
  • £49
  • £99
  • £35
  • £145
  • £69
  • £79
  •  
  • Deposit resolution for damage
    (HMO / single let)
  • Filing single DPS claim including all legals
  • Property sitting per hour
  • Referral of debt to debt collection company
  • Prepare and submit planning application
  • Floor plans up to 4 bed
    (£15 per extra room)
  • Serving of section notices for ASB or rent arrears
  • Statutory periodic administration fee
  • Property refurbishment: % of total cost
  • Tenancy documents (per tenancy)
  • Delivery of small goods to property
  • -
  • £49 / £99
  • £99
  • £55
  • £125
  • £399
  • £99
  • £95
  • £25
  • 12%
  • £25
  • £49
  • -

Tenant Fees and Charges

  •  
  • Inventory per bedroom
  • Tenancy renewal fee
  • Check out fee
  • Statutory periodic administration fee
  • Post tenancy rent payment return
  • Agency administration fee - single person
  • 2nd rent arrears reminder letter
  • 3rd rent arrears reminder letter
  • Out-of-office-hours check in or out
  • £15
  • £99
  • £35
  • £25
  • £15
  • £175
  • £25
  • £39
  • £29
  •  
  • Deposit resolution for damage
  • Guarantor fee
  • Arranging replacement keys / cost each
  • Key attendance between 11pm and 9am
  • Key attendance outside office hours 6pm to 11pm
  • Key attendance to property during office hours
  • New bedding pack for HMO room
  • Room swap administration fee
  • Tenant reference to another letting agent or an employer
  • £49
  • £49
  • £10
  • £149
  • £99
  • £49
  • £79
  • £85
  • £45
letmanagemobile

PROTECTING LANDLORD AND TENANTS' INTERESTS

Limelight has carefully developed property let and management packages and additional services that make owning all types of rental property as straightforward as possible.  Bringing to bear our property experience and first-hand knowledge of managing our and fellow investors’ properties and portfolios, we give landlords and investors peace of mind that their valuable investments are being managed correctly and profitably, and they and their tenants are being kept safe and legally compliant

If you are a landlord or investor looking for property management in North Wales, Chester or the surrounding areas, we will be able to help

LET AND MANAGEMENT PACKAGES

Limelight offers landlords 4 simple packages that range from simply finding and approving a tenant to the complete let and ongoing management of the property.   All prices are exclusive of VAT

  •  
  •  
  • Market appraisal
    Once you’ve contacted us we arrange a free, no obligation visit to view the property, discuss rental potential, and suggest sensible recommendations to enhance return
  • Advertising and marketing
    Once instructed, we advertise your property on our own website and on whatever property portal(s) we feel suitable to attract your preferred tenant
  • To Let board
    If required, we can arrange for a ‘To-Let’ board to be erected in a prominent position to let the local market know of your property’s availability
  • Arrange tenant's payment method
    Here we ensure that the tenant has a suitable and reliable method of paying rent. This is especially important for international tenants who may not yet have a UK bank account
  • Collect first month's rent
    We collect and register payment of the first month's rent
  • Legal contracts and documentation
    Once you’ve instructed us, we prepare an agreement between us that outlines our relationship and fees. Once you’ve approved this agreement, we then begin the process of marketing your property to tenants
  • Right to rent check
    We conduct ‘Right to Rent’ checks on all prospective tenants in accordance with the extant Code of Practice
  • Property compliance check
    We ensure all the property’s utilities (e.g. gas, electricity, oil or LPG) are safety checked by our team of qualified and public liability insured tradesmen or ones recommended by you. Evidence of compliance is provided to you and the tenant. An EPC is also conducted to demonstrate the property’s energy efficiency. Additionally, although portable appliance testing (PAT) is not a legal requirement we can conduct portable appliance testing at highly competitive rates, providing a report that details the number of appliances and their condition & retest date
  • Tenant welcome pack
    We create a pack that introduces the tenant to your property and describes what to do and who to call in the event of an emergency or problem with their home
  • Tenant check in
    We coordinate all aspects of the move in process with the tenant, taking them through the tenancy agreement and inventory / schedule of condition to ensure they are completely happy with the contents and that they can operate the utilities. We then ensure all paperwork is signed and handover the keys to formally start the tenancy
  • Advise utility providers of changes
    We inform utility companies of the changes in circumstance so that charges are correctly applied
  • Deposit collection (not registration)
    We collect the tenant's deposit
  • Landlord rent statements
    We prepare a detailed and transparent landlord’s statement outlining monies and in and out for each property
  • Rent collection
    As is the norm when setting up a let, we collect a month’s rent up front. If agreed, we will subtract our fees from this payment and send the difference to you or your bank
  • Persue non payment of
    rent-3 letters & 3 calls
    We contact the tenant via telephone and letter to correct rent arrears
  • Routine repairs
    Here we arrange and manage repairs and maintenance of the property using our network of trusted and insured tradespeople, or those recommended by you. Quotes are obtained and approval sought from you prior to work commencing and a fully itemised bill will be provided
  • Emergency out of hours repairs service
    We manage all out-of-hours-repairs using a dedicated service provider. A 24 / 7 / 365 emergency call-out number is provided and fast-response times assured. We also provide a telephone number for tenant or landlord to call to address any non-emergency queries relating to any aspect of the property or tenancy
  • Deposit registration
    As mandated by law, we arrange for the tenant’s deposit to be lodged with an approved registrar, in Limelight’s case the Deposit Protection Service (DPS), where it is protected against loss or misuse. Copies of paperwork are provided to the tenant as part of the property’s welcome pack. At the end of the tenancy, the deposit is released to the tenant by the DPS once both parties have agreed on its distribution
  • Key management
    We manage all keys relating to the property, to allow Limelight access to conduct property maintenance and when keys are lost be tenants
  • Quarterly property inspection
    On an agreed schedule we contact the tenant to ascertain all is well with them and the property. The outcome of any inspection is passed promptly to you and the tenant, along with details of any work required to bring up the property to the agreed standard, and timescale for completion
  • Rental guarantee
    We guaranteee your rent is paid in the event of arrears
  • Annual portfolio review
  • Fire safety maintenance management
    We look after all aspects of fire safety in accordance with extant regulations
  • Access to 3 free pin meetings
  • Let
    Only
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • 75% of first month's rent
  • Let and
    Rent Collect
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • 75% of first month's rent
    + 7.5% of rental income
  • Fully
    Managed
  • -
  • -
  • -
  • -
  • -
  • 75% of first month's rent
    + 12.5% of rental income
  • Fully Managed
    +Enhancements
  • 75% of first month's rent
    + 15% of rental income

LANDLORD FEES AND CHARGES

  •  
  • Inventory communal areas
  • Inventory per bedroom
  • Landlord rent guarantee
  • Fire safety maintenance management (pa)
  • Property inspection - written and photographic report
  • Deposit registration
  • Accompanied or additional property visits
  • Tenancy renewal fee
  • Check out fee
  • Prepare and submit court application for rent arrears recovery
  • Room clean and dressing service
  • New bedding pack for HMO room
  • £99
  • £15
  • £150
  • £99
  • £55
  • £29
  • £49
  • £99
  • £35
  • £145
  • £69
  • £79
  •  
  • Deposit resolution for damage
    (HMO / single let)
  • Filing single DPS claim including all legals
  • Property sitting per hour
  • Referral of debt to debt collection company
  • Prepare and submit planning application
  • Floor plans up to 4 bed
    (£15 per extra room)
  • Serving of section notices for ASB or rent arrears
  • Statutory periodic administration fee
  • Property refurbishment: % of total cost
  • Tenancy documents (per tenancy)
  • Delivery of small goods to property
  • -
  • £49 / £99
  • £99
  • £55
  • £125
  • £399
  • £99
  • £95
  • £25
  • 12%
  • £25
  • £49
  • -

TENANT FEES AND CHARGES

  •  
  • Inventory per bedroom
  • Tenancy renewal fee
  • Check out fee
  • Statutory periodic administration fee
  • Post tenancy rent payment return
  • Agency administration fee - single person
  • 2nd rent arrears reminder letter
  • 3rd rent arrears reminder letter
  • Out-of-office-hours check in or out
  • £15
  • £99
  • £35
  • £25
  • £15
  • £175
  • £25
  • £39
  • £29
  •  
  • Deposit resolution for damage
  • Guarantor fee
  • Arranging replacement keys / cost each
  • Key attendance between 11pm and 9am
  • Key attendance outside office hours 6pm to 11pm
  • Key attendance to property during office hours
  • New bedding pack for HMO room
  • Room swap administration fee
  • Tenant reference to another letting agent or an employer
  • £49
  • £49
  • £10
  • £149
  • £99
  • £49
  • £79
  • £85
  • £45

LET AND MANAGEMENT PACKAGES

Limelight offers landlords 4 simple packages that range from simply finding and approving a tenant to the complete let and ongoing management of the property.   All prices are exclusive of VAT

  •  
  •  
  • Market appraisal
    Once you’ve contacted us we arrange a free, no obligation visit to view the property, discuss rental potential, and suggest sensible recommendations to enhance return
  • Advertising and marketing
    Once instructed, we advertise your property on our own website and on whatever property portal(s) we feel suitable to attract your preferred tenant
  • To Let board
    If required, we can arrange for a ‘To-Let’ board to be erected in a prominent position to let the local market know of your property’s availability
  • Arrange tenant's payment method
    Here we ensure that the tenant has a suitable and reliable method of paying rent. This is especially important for international tenants who may not yet have a UK bank account
  • Collect first month's rent
    We collect and register payment of the first month's rent
  • Legal contracts and documentation
    Once you’ve instructed us, we prepare an agreement between us that outlines our relationship and fees. Once you’ve approved this agreement, we then begin the process of marketing your property to tenants
  • Right to rent check
    We conduct ‘Right to Rent’ checks on all prospective tenants in accordance with the extant Code of Practice
  • Property compliance check
    We ensure all the property’s utilities (e.g. gas, electricity, oil or LPG) are safety checked by our team of qualified and public liability insured tradesmen or ones recommended by you. Evidence of compliance is provided to you and the tenant. An EPC is also conducted to demonstrate the property’s energy efficiency. Additionally, although portable appliance testing (PAT) is not a legal requirement we can conduct portable appliance testing at highly competitive rates, providing a report that details the number of appliances and their condition & retest date
  • Tenant welcome pack
    We create a pack that introduces the tenant to your property and describes what to do and who to call in the event of an emergency or problem with their home
  • Tenant check in
    We coordinate all aspects of the move in process with the tenant, taking them through the tenancy agreement and inventory / schedule of condition to ensure they are completely happy with the contents and that they can operate the utilities. We then ensure all paperwork is signed and handover the keys to formally start the tenancy
  • Advise utility providers of changes
    We inform utility companies of the changes in circumstance so that charges are correctly applied
  • Deposit collection (not registration)
    We collect the tenant's deposit
  • Landlord rent statements
    We prepare a detailed and transparent landlord’s statement outlining monies and in and out for each property
  • Rent collection
    As is the norm when setting up a let, we collect a month’s rent up front. If agreed, we will subtract our fees from this payment and send the difference to you or your bank
  • Persue non payment of
    rent-3 letters & 3 calls
    We contact the tenant via telephone and letter to correct rent arrears
  • Routine repairs
    Here we arrange and manage repairs and maintenance of the property using our network of trusted and insured tradespeople, or those recommended by you. Quotes are obtained and approval sought from you prior to work commencing and a fully itemised bill will be provided
  • Emergency out of hours repairs service
    We manage all out-of-hours-repairs using a dedicated service provider. A 24 / 7 / 365 emergency call-out number is provided and fast-response times assured. We also provide a telephone number for tenant or landlord to call to address any non-emergency queries relating to any aspect of the property or tenancy
  • Deposit registration
    As mandated by law, we arrange for the tenant’s deposit to be lodged with an approved registrar, in Limelight’s case the Deposit Protection Service (DPS), where it is protected against loss or misuse. Copies of paperwork are provided to the tenant as part of the property’s welcome pack. At the end of the tenancy, the deposit is released to the tenant by the DPS once both parties have agreed on its distribution
  • Key management
    We manage all keys relating to the property, to allow Limelight access to conduct property maintenance and when keys are lost be tenants
  • Quarterly property inspection
    On an agreed schedule we contact the tenant to ascertain all is well with them and the property. The outcome of any inspection is passed promptly to you and the tenant, along with details of any work required to bring up the property to the agreed standard, and timescale for completion
  • Rental guarantee
    We guaranteee your rent is paid in the event of arrears
  • Annual portfolio review
  • Fire safety maintenance management
    We look after all aspects of fire safety in accordance with extant regulations
  • Access to 3 free pin meetings
  • Let Only
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • 75% of first month's rent
  •  
  •  
  • Market appraisal
    Once you’ve contacted us we arrange a free, no obligation visit to view the property, discuss rental potential, and suggest sensible recommendations to enhance return
  • Advertising and marketing
    Once instructed, we advertise your property on our own website and on whatever property portal(s) we feel suitable to attract your preferred tenant
  • To Let board
    If required, we can arrange for a ‘To-Let’ board to be erected in a prominent position to let the local market know of your property’s availability
  • Arrange tenant's payment method
    Here we ensure that the tenant has a suitable and reliable method of paying rent. This is especially important for international tenants who may not yet have a UK bank account
  • Collect first month's rent
    We collect and register payment of the first month's rent
  • Legal contracts and documentation
    Once you’ve instructed us, we prepare an agreement between us that outlines our relationship and fees. Once you’ve approved this agreement, we then begin the process of marketing your property to tenants
  • Right to rent check
    We conduct ‘Right to Rent’ checks on all prospective tenants in accordance with the extant Code of Practice
  • Property compliance check
    We ensure all the property’s utilities (e.g. gas, electricity, oil or LPG) are safety checked by our team of qualified and public liability insured tradesmen or ones recommended by you. Evidence of compliance is provided to you and the tenant. An EPC is also conducted to demonstrate the property’s energy efficiency. Additionally, although portable appliance testing (PAT) is not a legal requirement we can conduct portable appliance testing at highly competitive rates, providing a report that details the number of appliances and their condition & retest date
  • Tenant welcome pack
    We create a pack that introduces the tenant to your property and describes what to do and who to call in the event of an emergency or problem with their home
  • Tenant check in
    We coordinate all aspects of the move in process with the tenant, taking them through the tenancy agreement and inventory / schedule of condition to ensure they are completely happy with the contents and that they can operate the utilities. We then ensure all paperwork is signed and handover the keys to formally start the tenancy
  • Advise utility providers of changes
    We inform utility companies of the changes in circumstance so that charges are correctly applied
  • Deposit collection (not registration)
    We collect the tenant's deposit
  • Landlord rent statements
    We prepare a detailed and transparent landlord’s statement outlining monies and in and out for each property
  • Rent collection
    As is the norm when setting up a let, we collect a month’s rent up front. If agreed, we will subtract our fees from this payment and send the difference to you or your bank
  • Persue non payment of
    rent-3 letters & 3 calls
    We contact the tenant via telephone and letter to correct rent arrears
  • Routine repairs
    Here we arrange and manage repairs and maintenance of the property using our network of trusted and insured tradespeople, or those recommended by you. Quotes are obtained and approval sought from you prior to work commencing and a fully itemised bill will be provided
  • Emergency out of hours repairs service
    We manage all out-of-hours-repairs using a dedicated service provider. A 24 / 7 / 365 emergency call-out number is provided and fast-response times assured. We also provide a telephone number for tenant or landlord to call to address any non-emergency queries relating to any aspect of the property or tenancy
  • Deposit registration
    As mandated by law, we arrange for the tenant’s deposit to be lodged with an approved registrar, in Limelight’s case the Deposit Protection Service (DPS), where it is protected against loss or misuse. Copies of paperwork are provided to the tenant as part of the property’s welcome pack. At the end of the tenancy, the deposit is released to the tenant by the DPS once both parties have agreed on its distribution
  • Key management
    We manage all keys relating to the property, to allow Limelight access to conduct property maintenance and when keys are lost be tenants
  • Quarterly property inspection
    On an agreed schedule we contact the tenant to ascertain all is well with them and the property. The outcome of any inspection is passed promptly to you and the tenant, along with details of any work required to bring up the property to the agreed standard, and timescale for completion
  • Rental guarantee
    We guaranteee your rent is paid in the event of arrears
  • Annual portfolio review
  • Fire safety maintenance management
    We look after all aspects of fire safety in accordance with extant regulations
  • Access to 3 free pin meetings
  • Let and
    Rent Collect
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • -
  • 75% of first month's rent
    + 7.5% of rental income
  •  
  •  
  • Market appraisal
    Once you’ve contacted us we arrange a free, no obligation visit to view the property, discuss rental potential, and suggest sensible recommendations to enhance return
  • Advertising and marketing
    Once instructed, we advertise your property on our own website and on whatever property portal(s) we feel suitable to attract your preferred tenant
  • To Let board
    If required, we can arrange for a ‘To-Let’ board to be erected in a prominent position to let the local market know of your property’s availability
  • Arrange tenant's payment method
    Here we ensure that the tenant has a suitable and reliable method of paying rent. This is especially important for international tenants who may not yet have a UK bank account
  • Collect first month's rent
    We collect and register payment of the first month's rent
  • Legal contracts and documentation
    Once you’ve instructed us, we prepare an agreement between us that outlines our relationship and fees. Once you’ve approved this agreement, we then begin the process of marketing your property to tenants
  • Right to rent check
    We conduct ‘Right to Rent’ checks on all prospective tenants in accordance with the extant Code of Practice
  • Property compliance check
    We ensure all the property’s utilities (e.g. gas, electricity, oil or LPG) are safety checked by our team of qualified and public liability insured tradesmen or ones recommended by you. Evidence of compliance is provided to you and the tenant. An EPC is also conducted to demonstrate the property’s energy efficiency. Additionally, although portable appliance testing (PAT) is not a legal requirement we can conduct portable appliance testing at highly competitive rates, providing a report that details the number of appliances and their condition & retest date
  • Tenant welcome pack
    We create a pack that introduces the tenant to your property and describes what to do and who to call in the event of an emergency or problem with their home
  • Tenant check in
    We coordinate all aspects of the move in process with the tenant, taking them through the tenancy agreement and inventory / schedule of condition to ensure they are completely happy with the contents and that they can operate the utilities. We then ensure all paperwork is signed and handover the keys to formally start the tenancy
  • Advise utility providers of changes
    We inform utility companies of the changes in circumstance so that charges are correctly applied
  • Deposit collection (not registration)
    We collect the tenant's deposit
  • Landlord rent statements
    We prepare a detailed and transparent landlord’s statement outlining monies and in and out for each property
  • Rent collection
    As is the norm when setting up a let, we collect a month’s rent up front. If agreed, we will subtract our fees from this payment and send the difference to you or your bank
  • Persue non payment of
    rent-3 letters & 3 calls
    We contact the tenant via telephone and letter to correct rent arrears
  • Routine repairs
    Here we arrange and manage repairs and maintenance of the property using our network of trusted and insured tradespeople, or those recommended by you. Quotes are obtained and approval sought from you prior to work commencing and a fully itemised bill will be provided
  • Emergency out of hours repairs service
    We manage all out-of-hours-repairs using a dedicated service provider. A 24 / 7 / 365 emergency call-out number is provided and fast-response times assured. We also provide a telephone number for tenant or landlord to call to address any non-emergency queries relating to any aspect of the property or tenancy
  • Deposit registration
    As mandated by law, we arrange for the tenant’s deposit to be lodged with an approved registrar, in Limelight’s case the Deposit Protection Service (DPS), where it is protected against loss or misuse. Copies of paperwork are provided to the tenant as part of the property’s welcome pack. At the end of the tenancy, the deposit is released to the tenant by the DPS once both parties have agreed on its distribution
  • Key management
    We manage all keys relating to the property, to allow Limelight access to conduct property maintenance and when keys are lost be tenants
  • Quarterly property inspection
    On an agreed schedule we contact the tenant to ascertain all is well with them and the property. The outcome of any inspection is passed promptly to you and the tenant, along with details of any work required to bring up the property to the agreed standard, and timescale for completion
  • Rental guarantee
    We guaranteee your rent is paid in the event of arrears
  • Annual portfolio review
  • Fire safety maintenance management
    We look after all aspects of fire safety in accordance with extant regulations
  • Access to 3 free pin meetings
  • Fully
    Managed
  • -
  • -
  • -
  • -
  • -
  • 75% of first month's rent
    + 12.5% of rental income
  •  
  •  
  • Market appraisal
    Once you’ve contacted us we arrange a free, no obligation visit to view the property, discuss rental potential, and suggest sensible recommendations to enhance return
  • Advertising and marketing
    Once instructed, we advertise your property on our own website and on whatever property portal(s) we feel suitable to attract your preferred tenant
  • To Let board
    If required, we can arrange for a ‘To-Let’ board to be erected in a prominent position to let the local market know of your property’s availability
  • Arrange tenant's payment method
    Here we ensure that the tenant has a suitable and reliable method of paying rent. This is especially important for international tenants who may not yet have a UK bank account
  • Collect first month's rent
    We collect and register payment of the first month's rent
  • Legal contracts and documentation
    Once you’ve instructed us, we prepare an agreement between us that outlines our relationship and fees. Once you’ve approved this agreement, we then begin the process of marketing your property to tenants
  • Right to rent check
    We conduct ‘Right to Rent’ checks on all prospective tenants in accordance with the extant Code of Practice
  • Property compliance check
    We ensure all the property’s utilities (e.g. gas, electricity, oil or LPG) are safety checked by our team of qualified and public liability insured tradesmen or ones recommended by you. Evidence of compliance is provided to you and the tenant. An EPC is also conducted to demonstrate the property’s energy efficiency. Additionally, although portable appliance testing (PAT) is not a legal requirement we can conduct portable appliance testing at highly competitive rates, providing a report that details the number of appliances and their condition & retest date
  • Tenant welcome pack
    We create a pack that introduces the tenant to your property and describes what to do and who to call in the event of an emergency or problem with their home
  • Tenant check in
    We coordinate all aspects of the move in process with the tenant, taking them through the tenancy agreement and inventory / schedule of condition to ensure they are completely happy with the contents and that they can operate the utilities. We then ensure all paperwork is signed and handover the keys to formally start the tenancy
  • Advise utility providers of changes
    We inform utility companies of the changes in circumstance so that charges are correctly applied
  • Deposit collection (not registration)
    We collect the tenant's deposit
  • Landlord rent statements
    We prepare a detailed and transparent landlord’s statement outlining monies and in and out for each property
  • Rent collection
    As is the norm when setting up a let, we collect a month’s rent up front. If agreed, we will subtract our fees from this payment and send the difference to you or your bank
  • Persue non payment of
    rent-3 letters & 3 calls
    We contact the tenant via telephone and letter to correct rent arrears
  • Routine repairs
    Here we arrange and manage repairs and maintenance of the property using our network of trusted and insured tradespeople, or those recommended by you. Quotes are obtained and approval sought from you prior to work commencing and a fully itemised bill will be provided
  • Emergency out of hours repairs service
    We manage all out-of-hours-repairs using a dedicated service provider. A 24 / 7 / 365 emergency call-out number is provided and fast-response times assured. We also provide a telephone number for tenant or landlord to call to address any non-emergency queries relating to any aspect of the property or tenancy
  • Deposit registration
    As mandated by law, we arrange for the tenant’s deposit to be lodged with an approved registrar, in Limelight’s case the Deposit Protection Service (DPS), where it is protected against loss or misuse. Copies of paperwork are provided to the tenant as part of the property’s welcome pack. At the end of the tenancy, the deposit is released to the tenant by the DPS once both parties have agreed on its distribution
  • Key management
    We manage all keys relating to the property, to allow Limelight access to conduct property maintenance and when keys are lost be tenants
  • Quarterly property inspection
    On an agreed schedule we contact the tenant to ascertain all is well with them and the property. The outcome of any inspection is passed promptly to you and the tenant, along with details of any work required to bring up the property to the agreed standard, and timescale for completion
  • Rental guarantee
    We guaranteee your rent is paid in the event of arrears
  • Annual portfolio review
  • Fire safety maintenance management
    We look after all aspects of fire safety in accordance with extant regulations
  • Access to 3 free pin meetings
  • Fully Managed+
    Enhancements
  • 75% of first month's rent
    + 15% of rental income

LANDLORD FEES AND CHARGES

  •  
  • Inventory communal areas
  • Inventory per bedroom
  • Landlord rent guarantee
  • Property inspection - written and photographic report
  • Deposit registration
  • Accompanied or additional property visits
  • Tenancy renewal fee
  • Check out fee
  • Prepare and submit court application for rent arrears recovery
  • Room clean and dressing service
  • New bedding pack for HMO room
  • Fire safety maintenance management (pa)
  • Deposit resolution for damage
    (HMO / single let)
  • Filing single DPS claim including all legals
  • Property sitting per hour
  • Referral of debt to debt collection company
  • Prepare and submit planning application
  • Floor plans up to 4 bed
    (£15 per extra room)
  • Serving of section notices for ASB or rent arrears
  • Statutory periodic administration fee
  • Property refurbishment: % of total cost
  • Tenancy documents (per tenancy)
  • Property management inspection
  • Delivery of small goods to property
  • £99
  • £15
  • £150
  • £55
  • £29
  • £49
  • £99
  • £35
  • £145
  • £69
  • £79
  • £99
  • £49 / 99
  • £99
  • £55
  • £125
  • £399
  • £99
  • £95
  • £25
  • 12%
  • £25
  • £49
  • £49

TENANT FEES AND CHARGES

  •  
  • Inventory per bedroom
  • Tenancy renewal fee
  • Check out fee
  • Statutory periodic administration fee
  • Post tenancy rent payment return
  • Agency administration fee - single person
  • 2nd rent arrears reminder letter
  • 3rd rent arrears reminder letter
  • Out-of-office-hours check in or out
  • Deposit resolution for damage
  • Guarantor fee
  • Arranging replacement keys / cost each
  • Key attendance to property during office hours
  • Key attendance between 11pm and 9am
  • Key attendance outside office hours 6pm to 11pm
  • New bedding pack for HMO room
  • Room swap administration fee
  • £15
  • £99
  • £35
  • £25
  • £15
  • £175
  • £25
  • £39
  • £29
  • £49
  • £49
  • £10
  • £49
  • £149
  • £99
  • £79
  • £85

 Let and Management packages are exclusive of VAT.  Landlord and Tenant fees are inclusive of VAT
Prices effective 25 Sep 18

Want to Know More or Have A Question?

Contact Limelight to discuss your situation and where we can help

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